Lead Time & Delivery:


1) How can we check the production lead time?


Q: 1)  How can we check the production lead time?
A: iGift provides flexible lead time for our clients.

1. Lead time is around 2-3 weeks for basic styles (e.g. T-shirt, Polo-shirt, vest, aprons, etc.). Urgent order can be made depending on the production status in factory (surcharge is involved for urgent order).

2. 3-4 weeks are needed for complicated styles (e.g. windbreaker, jacket, complicated style, etc.).

3. Lead time varies with seasons (low or peak season) and factory’s production capacity and actual production loading. You can check with iGift staff for the lead time before ordering.

4. Delivery is arranged per client’s request. But certain delays may happen in case of transportation jam and customs clearance issues etc., we hope clients would accept in those case and we will try our best in coordination.

5. Please provide invoice number for easy checking the production status and delivery. It is the number marked on the right hand corner of your invoice.